India's First Nicotine Free Plan | 95% Success Rate* | 1 Month Plan Starts @ 1999 Only **

India's First Nicotine Free Plan | 95% Success Rate* | 1 Month Plan Starts @ 1999 Only **

How can I cancel my order?

We have built a simple service for you to cancel your order. You can simply mail us on

– Cancellation of an order can be requested at any time before shipment of the order

– For a prepaid order

  1. If the Order is in “Confirmed” status, refunds can be processed to your original source of payment (which will take 5-7 days post initiation of refund).
  2. For orders which have been shipped (identified by status ‘Shipped’ or ‘In-transit’), we will check the reason on a case to case basis for cancellation. We will be unable to refund the order if the order gets delivered
Can I return my order?

– Unfortunately, we do not accept any returns

– But in the following rare and unfortunate scenarios, we will be more than happy to send across a replacement, if the request for replacement has been raised within 7 days of delivery of order

  1. Wrong products delivered
  2. Missing products in the order
  3.  Damaged products delivered
  4. Expired products delivered

You can raise a replacement request by mailing us on

Contact Us

If you have any questions about our Cancellation and Refund Policy, please contact us through a mail at

According to WHO, more than 8 Million people die prematurely from tobacco use. As per our recent internal survey, 80% of the people really want to quit smoking, but they couldn’t do it alone. Many of them have tried multiple times but they’ve been facing multiple issues from craving to withdrawal symptoms. According to National Institute of Health (NIH) and America’s leading non-profit organization Truth Initiative, only 7 percent of smokers was able to quit smoking “cold turkey” (only with will power). Intensive advice from health professional increases the chance of quitting by 84%. Studies shows with proper use of FDA approved medication, cognitive behaviour therapy (CBT) and Contingency management (CM) tool can provide up to 95% quit rate. With Qtox’s holistic approach, you will receive all of these with great support and motivation.